*Update below*
If you love your pets, do NOT take them here! I have been faithfully going to this place for years. My dog had gotten the DHLPP vaccine and for the next 2 days, my dog would not eat and would only drink water. He walked strangely on 1 side (as a Nurse, I think they injected him wrong), he was vomiting, and became so weak. We took our dog early the 3rd day and they made us WAIT 2 hours because we didn't make an appointment! Seriously? My dog could be dying and they decided to do the routine checkups first!! They claim it was a "neurological disorder" and did not blame the vaccine. My dog was active and healthy the day of the vaccine and within 48 hours was very sick. How could it not be an adverse effect?! Not only that.... They charged us $275 for the follow-up checkup!! I wish I was making this up. You're just a dollar sign to them. They don't care about you or your pet.
I have taken my pups to Mission Veterinary Hospital since approximately 1995 and they are simply wonderful. Caring, attentive, and they honestly treat your pets like they were their own. I highly recommend Dr. Heflin and the rest of the amazing team at MVH.
First time patient with paperwork filled out before arriving on time for a 3:30 appointment.
*Update: We have been working with Dr. Michelle Fuentes on his recovery. She's not the doc that gave the vaccine. We are thankful to have her. She is going out of her way to reach out to the vaccine manufacturer to help diagnose/treat and in helping with his recovery. She has been very accommodating with us and helps us to see this place in another light. Thanks Dr. Fuentes for working with us!
I explained what happened and was not given an apology or any sympathy. It was no big deal for them and it is clear they do not care about their patients or customers.
I wouldn't trust ANY other veterinary hospital with the care of my furbabies, EVERY employee and Doctor is great and they genuinely LOVE ANIMALS.
I cannot speak to the quality of the car provided because I left, but the customer service was lousy. A guy named Rudy told me that walk ins were welcome, and that I would have to wait, but I waited for an hour and half and could not stay any longer. They should have simply told me that walk ins are looking at a 2 hour wait, and recommended an appointment time for a later date. At the very least, they can inform walk ins that the wait might be longer than an hour. I would think they can simply look at the appointments, current clientele waiting, and also base their assessment on prior history. Instead, he simply told me that some people have waited longer. That doesn't work. Not sure I'll go again, after moving into the area only a few months ago from Dallas.
I sat there with my cat locked in a cage for an hour before I realized so much time passed. Ten minutes after getting home the office called looking for her and I.
Mission Veterinary Hospital is a US Veterinary Care based in Mission, Texas. Mission Veterinary Hospital is located at 2012 U.S. 83 Business, Mission, TX 78572, USA.
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